Terms & Conditions
Last Updated: 16/02/2025
Welcome to Coffee Raves. These Terms & Conditions govern your use of our website and participation in our events. By accessing our site or attending our events, you agree to comply with these terms.
1. General Information
Coffee Raves is an event-based business operating under Spanish law.
The events are organized in collaboration with third-party venues and partners.
Our services are intended for individuals aged 18+ (or as required by the venue's policies).
2. Ticketing & Payments
All ticket sales are final and non-refundable, except as required by Spanish consumer law (Ley General para la Defensa de los Consumidores y Usuarios).
Tickets are eligible for a full refund within 14 days of purchase, provided the request is made at least 24 hours before the event. Refund requests made less than 24 hours before the event will not be accepted. To request a refund or ticket exchange, please contact us at support@coffeeraves.es with your order details.
Tickets are personal and non-transferable unless otherwise stated.
Tickets are transferable to another person in case of agreement on the replacement of a participant with Coffee Raves. To transfer your ticket, please contact us at support@coffeeraves.es , providing the full name and contact details of the new attendee. The new attendee may be required to fill out a form and agree to the event’s Terms & Conditions before entry.
In case of event cancellation, customers will be offered a refund or the option to attend a rescheduled event.
Payments are processed securely through third-party providers. Coffee Raves is not responsible for transaction errors caused by payment processors.
3. Event Participation & Conduct
Attendees must respect the event space, staff, and fellow guests.
We reserve the right to deny entry or remove any individual engaging in disruptive, aggressive, or inappropriate behavior.
Alcohol consumption policies are subject to venue regulations and local laws (Ley 5/2002 de Drogodependencias y Otros Trastornos Adictivos).
Coffee Raves is not responsible for lost or stolen items.
4. Intellectual Property
All content, branding, and event concepts are the intellectual property of Coffee Raves.
Unauthorized reproduction, distribution, or imitation of our events without written consent is prohibited under Real Decreto Legislativo 1/1996, de 12 de abril, sobre Propiedad Intelectual.
5. Liability Disclaimer
Coffee Raves and its partners are not liable for personal injury, property damage, or financial loss incurred at events, except in cases of proven negligence (Código Civil Español, Artículo 1902).
Participants assume all risks associated with event attendance, including but not limited to physical activity, loud music exposure, and food/beverage consumption.
Medical conditions: Attendees with health concerns (e.g., heart conditions, epilepsy) should consult a doctor before attending events.
6. Privacy & Data Protection
Personal data is collected in compliance with GDPR (General Data Protection Regulation) and Ley Orgánica 3/2018 de Protección de Datos Personales.
By purchasing a ticket, you consent to the collection and use of your data for event management purposes.
Coffee Raves does not share your personal data with third parties without your consent.
7. Photography & Media Usage
By attending Coffee Raves events, you acknowledge and agree that photos and videos may be taken at the event and used for promotional, marketing, and commercial purposes.
These materials may appear on our website, social media, and other communication channels without financial compensation.
Coffee Raves respects the right to privacy and personal image in accordance with (Ley Orgánica 1/1982 and GDPR/LOPDGDD).
If you do not wish to be photographed or recorded, please notify event staff upon arrival, and we will make reasonable efforts to accommodate your request.
If, after the event, you wish to request the removal of any images featuring you, please contact us at support@coffeeraves.es .
Coffee Raves retains ownership of all media content produced at its events and is not obligated to remove images upon request.
However, we respect privacy concerns and, in exceptional cases, may consider removal requests made in writing within 14 days of publication. Requests should be sent to support@coffeeraves.es , specifying the image and the reason for removal.
8. Amendments & Governing Law
Coffee Raves reserves the right to modify these Terms & Conditions at any time.
Any disputes will be resolved under the jurisdiction of the courts of Valencia, Spain.
9. Contact Information
For any inquiries, please contact us at:
By proceeding with ticket purchase or event attendance, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.